Support+: the instant Support and Helpdesk solution that works in unison with essential business software to give your entire organization comprehensive training and support on demand. Aimed at all user levels and delivered in a broad choice of different formats, Support+ covers all of your support and training in one solution.

Whether your company consists of 10 or 10,000 people, every user should have on-demand access to effective training and support wherever they need it. Support+ is filled with 1,000’s of help topics that can be delivered in quick and simple steps, with detailed and in-depth steps, or how-to videos depending on what you prefer at your time of need.

Support+ is a collection of 1,000’s of help items and actions delivered instantly to the user’s desktop via video, in-line demonstrations, How To Steps (with a choice of basic and detailed), Hints and Tips, Detailed Explanations of features, and many more methods with an easy to use Search system, A-Z index and even in-context topics based on what you’re doing right now*.

Need to upload your document to SharePoint fast but not sure how?
Support+ will show you.

Want to make your PowerPoint Presentation sparkle with a theme but need a quick guide?
Support+ walks you through it.

Need to apply numbering to your list in Word for the first time?
Support+ can help.

Download the Support+ Product Info sheet

What Applications are supported?

Support+ content is available for a growling list of key business applications. Content for the following titles can be purchased online, right now:

Content is also available for many other, essential business software applications. Contact us to get started with Support+ for any of the products listed below:

Microsoft® Office® 365
Microsoft® Office® 2013
Microsoft® Office® 2007
Microsoft® Internet Explorer® 11
Microsoft® Lync® 2010
Microsoft® Lync® 2013


Microsoft® OneNote® 2010
Microsoft® Visio® 2010
Microsoft® Windows® 7
Microsoft® Windows® 8
Microsoft® CRM®
Nintex Products coming soon

See how Support+ Works

Support+ is the on-demand help tool for your key business software. This essential support assistant sits alongside your chosen application ready to provide help whenever you need it. Support is delivered in many ways, catering for a variety of learning styles, including:

  • Step by Step guides
  • ‘How To’ videos
  • Hints and tips
  • ‘Help On Top’
  • Computer Based Training modules

This short video will help you to get started with the user interface and navigation.

* In-context help is available with Support+ for SharePoint Online. In-context support can be implemented for SharePoint On Premises with additional development time depending on your environment. Speak to the team for more information.